At Hollywood Mobile Repairing, we strive to ensure your satisfaction with our products. If you receive a damaged, defective, or mismatched item, we offer a replacement policy to address these issues promptly. Please carefully review the details of our replacement policy below:

1. Eligibility for Replacement:

  • Replacement requests are accepted within 3 days from the date of delivery.
  • To be eligible for a replacement, the product must be unused and in the same condition as received. It must also be in the original packaging.

2. Initiating a Replacement:

  • To initiate a replacement, please contact our customer service team at [contact email] within the stipulated 3-day period.
  • Provide your order number and a detailed description of the issue, along with supporting evidence such as an unboxing video and any other proof of damage, defect, or mismatch.

3. Verification Process:

  • Our customer service team will review your replacement request and the provided evidence.
  • If the request is approved, you will be provided with instructions on how to return the damaged or defective item.

4. Return Shipping:

  • The customer is responsible for the cost of return shipping unless the replacement is due to an error on our part.

5. Replacement Process:

  • Once the returned item is received and inspected, we will process the replacement.
  • If the same product is unavailable, we may offer a replacement of equal or higher value.

6. Exceptions:

  • Our replacement policy does not cover issues arising from normal wear and tear or misuse of the product.

7. Contact Us:

  • If you have any questions or concerns regarding the replacement process, please reach out to our customer service team at +91 9993005502.

8. Important Note:

  • Please note that this replacement policy applies only to purchases made directly through the Hollywood Mobile Repairing website. If you have purchased our products through a third-party retailer, please refer to their respective policies.

By making a purchase on our website, you agree to comply with and accept the terms of our replacement policy. Hollywood Mobile Repairing reserves the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on our website.